Account Associate - State Farm Agent Team Member

Position Overview

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Draw plus commission

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent
• Experience in marketing
• Ability to conduct interviews in the office
• Ability to conduct interviews in the office and in customer's home or business
• Ability to execute a detailed business plan
• Experience in marketing financial products
• Knowledge of life products
• Knowledge of health products
• Ability to explain complex financial issues in understandable terms
• Bilingual - Spanish preferred
• Bilingual - Cantonese preferred
• Bilingual - Hmong preferred
• Bilingual - Tagalog preferred
• Bilingual - Vietnamese preferred
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)
• Courses on ethical and customer centered sales practices will be required
• Position may require irregular working hours
• Bachelor's degree required

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.