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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

bryan flannery

August 18, 2023

5  out of  5 rating by bryan flannery
"I had an unusual need to search back a number of years and pull data from past policies. Peter Shiro's service has always been excellent, but on this last round, Kim Winters went ever way beyond what I was used to. Really a pleasure to work with people who care about what you need. Bryan Flannery Flannery Beef LLC"

Sean Redmond

August 17, 2023

5  out of  5 rating by Sean Redmond
"John was nothing short of amazing in helping our mutual client with a mortgage transaction. Eager to help, quick to respond and every bit of stellar."

Svetlana Colby

August 14, 2023

5  out of  5 rating by Svetlana Colby
"Adilene Cisneros very fast and easy help me with my questions, make my day. Thank you!"

Donna Harlev

August 7, 2023

5  out of  5 rating by Donna Harlev
"I called after finding this office online, from across the country, at 4:30 pm EST on a Friday afternoon and was assisted by the nicest person, Bijan, who was able to write me a policy within minutes! Bijan was so helpful and understanding with my needs and made it so simple! I am more than happy with the service I received from the Schiro insurance office and I'm so glad my daughter can call them once she is in Sacramento for any insurance needs. Thanks Bijan!"

Monica Zarate

August 5, 2023

5  out of  5 rating by Monica Zarate
"I am very pleased with State Farm Insurance. Kim Winters was awesome and updated my policy and got it emailed to me in a timely manner."

Jackie Mangahis

July 26, 2023

5  out of  5 rating by Jackie Mangahis
"Kim and others have been extremely helpful, responsive and patient with every call!"

Laurie Hallmark

July 26, 2023

5  out of  5 rating by Laurie Hallmark
"I have had State Farm insurance (across four states) since the late 90's. I recently encountered a serious, unintentional, and avoidable error. A serious error and I was (understandably) upset, concerned and (unfortunately) more than a little angry. Bijan Madani assisted me - to repeat, an upset and extremely unhappy me - and identified a way to move around and beyond the error to fix the problem. He was patient, understanding, knowledgable and helpful. All entities make mistakes, even big mistakes with potentially big negative consequences. But the way an entity responds to a mistake makes all the difference. State Farm has, in my decades of experience with representatives of the company, excellent customer service. This service was exemplified by Bijan Madani and surely reflects the values and culture of Peter Schiro's office. Customer service, human based customer service, is, I fear, at risk of extinction. No computer could have resolved my problem, much less effectively manage my upset. Only a human can make the necessary human connection. I am glad State Farm respects its customers by prioritizing their humanness."

Lee Imhof

July 19, 2023

5  out of  5 rating by Lee Imhof
"Kim Winters at Peter Schiro State Farm Insurance was very helpful in getting car insurance for my daughter. Kim advised us on the best options and also got my daughter a great renters policy. When my daughter got behind in payments, Kim contacted both of us to make sure there’s no lapse in coverage. I appreciate the excellent customer service."

Kamron Virgle

July 17, 2023

5  out of  5 rating by Kamron Virgle
"There's a lot of turn around at this office, but once you get a good agent like Kim Winters, you hope they stick around for a long long time."

celina harvey

July 14, 2023

5  out of  5 rating by celina harvey
"Kim Winters from Peter Schiro's State Farm office is Awesome!! She will give you 100% customer service on your Insurance needs."

Linda Gerhard

July 13, 2023

5  out of  5 rating by Linda Gerhard
"Kimberly Winters is fantastic. She is always quick to respond and deal with questions and needs. She goes above and beyond in sending duplicate forms when others loose said forms."

Crispian McCode

July 10, 2023

5  out of  5 rating by Crispian McCode
"I received excellent customer service from Kimberly Winters last week at Pete Schiro's office. This document was a rush item and she made sure all my needs were handled that same day. I've been insured with this office many years and they've all been extremely professional."

Ann Marie Jaromay

July 3, 2023

5  out of  5 rating by Ann Marie Jaromay
"Kimberly, Pete's assistant is awesome and really takes care if their clients. Pete is such a great agent always helpful and on top of his clients needs."

Julia Stokes

June 30, 2023

5  out of  5 rating by Julia Stokes
"We have been with State Farm for over 40 years and Pete Shiro is the best agent yet! You truly feel like you have an advocate! Kim Winters is amazing and goes above & beyond to accommodate and quick to respond with any and all needs! She is always kind, courteous and customer service oriented. Thank you to all the team!!"

Marne Howard

June 17, 2023

5  out of  5 rating by Marne Howard
"Excellant service. I explained what I needed and Kim took care of it, I had an email with the document in minutes."

Daniel Sanchez

June 15, 2023

5  out of  5 rating by Daniel Sanchez
"Kim Winters is simply the best! World class customer service! She is extremely knowledgeable and helpful, quick to respond and make changes."

Michelle Garcia

June 7, 2023

5  out of  5 rating by Michelle Garcia
"Great customer service. Kim is an asset to the team. The way she treats her clients with her follow through. She goes above & beyond."

Julieta Leon

June 3, 2023

5  out of  5 rating by Julieta Leon
"I would like to thank Mr. Madani for his assistance in submitting my automobile claim. He facilitated the process by understanding the help I needed as an elderly person. I found this refreshing and calming. In addition, Mr. Madani was sensitive to a hearing disability I have, unrelated to my age, which makes it difficult and sometimes frustrating to communicate effectively. He exhibited patience and understanding. Mr. Madani was knowledgeable, professional, and sensitive. My claim at State Farm Insurance was processed expeditiously thanks to the assistance he provided to me."

Glenn Eddings

June 1, 2023

5  out of  5 rating by Glenn Eddings
"Kim was very very pleasant and found extra savings for me, she's a keeper"

Doreen Admin

May 31, 2023

5  out of  5 rating by Doreen Admin
"I had the chance to work with Kim Winters who went above and beyond in assisting me. She was quick to respond and was super helpful. Thanks go out to Kim!!"

N P

May 15, 2023

5  out of  5 rating by N P
"My family has been with Peter office for the past 30 years, Peter and his staff has always been very helpful, friendly, and professional. Recently, I had to switch my car policy around and I was working with a lovely staff named Kim, which made the process very easy. Highly recommend working with Peter Schiro office :)"
Profile photo of john aira

john aira

May 6, 2023

5  out of  5 rating by john aira
"I 've had policies for over 30 year's with great service. My latest experience working with Kimberly Winters was grateful and prompt. I got my 1967 Thunderbird this Friday on short notice ready for the Sunday car show, insured and DMV registered."

Nikki Smith

May 3, 2023

5  out of  5 rating by Nikki Smith
"Was a pleasure to work with Kim Winters on obtaining two policies, auto and renters, and her customer service is fantastic! I am super happy to cancel my policy with Geico when I know I've got folks like her handling my policies."

Jamie

April 18, 2023

5  out of  5 rating by Jamie
"I have been with this branch for 12 years. Always been treated with kindness especially as of the last couple of years, Bijan Madani always answers the phone when I call “hi Mrs. Anderson how are ya”?And I adore that! I’m not just a “number”. He is always extremely helpful, professional and his kind personality has never wavered. I am a customer for life. Thank you Bijan"

Emilia Bruins

April 7, 2023

3  out of  5 rating by Emilia Bruins
"We appreciate the professional service we received from Bijan at our local State Farm office today. He truly is a good neighbor. Can't say the same for the State Farm claim inspectors, who move at snails pace, and took a month to decide what they would pay for, and how they were going to repair a rat chewed wire, while my vehicle sat in the shop and I had no transportation. I was told this is typical for State Farm by Toyota Repair Dept."