State Farm® Insurance Agent Peter Schiro

"I had an unusual need to search back a number of years and pull data from past policies. Peter Shiro's service has always been excellent, but on this last round, Kim Winters went ever way beyond what I was used to. Really a pleasure to work with people who care about what you need. Bryan Flannery Flannery Beef LLC"

"I called after finding this office online, from across the country, at 4:30 pm EST on a Friday afternoon and was assisted by the nicest person, Bijan, who was able to write me a policy within minutes! Bijan was so helpful and understanding with my needs and made it so simple! I am more than happy with the service I received from the Schiro insurance office and I'm so glad my daughter can call them once she is in Sacramento for any insurance needs. Thanks Bijan!"

"I have had State Farm insurance (across four states) since the late 90's. I recently encountered a serious, unintentional, and avoidable error. A serious error and I was (understandably) upset, concerned and (unfortunately) more than a little angry. Bijan Madani assisted me - to repeat, an upset and extremely unhappy me - and identified a way to move around and beyond the error to fix the problem. He was patient, understanding, knowledgable and helpful. All entities make mistakes, even big mistakes with potentially big negative consequences. But the way an entity responds to a mistake makes all the difference. State Farm has, in my decades of experience with representatives of the company, excellent customer service. This service was exemplified by Bijan Madani and surely reflects the values and culture of Peter Schiro's office. Customer service, human based customer service, is, I fear, at risk of extinction. No computer could have resolved my problem, much less effectively manage my upset. Only a human can make the necessary human connection. I am glad State Farm respects its customers by prioritizing their humanness."

"Kim Winters at Peter Schiro State Farm Insurance was very helpful in getting car insurance for my daughter. Kim advised us on the best options and also got my daughter a great renters policy. When my daughter got behind in payments, Kim contacted both of us to make sure there’s no lapse in coverage. I appreciate the excellent customer service."

"I received excellent customer service from Kimberly Winters last week at Pete Schiro's office. This document was a rush item and she made sure all my needs were handled that same day. I've been insured with this office many years and they've all been extremely professional."

"We have been with State Farm for over 40 years and Pete Shiro is the best agent yet! You truly feel like you have an advocate! Kim Winters is amazing and goes above & beyond to accommodate and quick to respond with any and all needs! She is always kind, courteous and customer service oriented. Thank you to all the team!!"

"I would like to thank Mr. Madani for his assistance in submitting my automobile claim. He facilitated the process by understanding the help I needed as an elderly person. I found this refreshing and calming. In addition, Mr. Madani was sensitive to a hearing disability I have, unrelated to my age, which makes it difficult and sometimes frustrating to communicate effectively. He exhibited patience and understanding. Mr. Madani was knowledgeable, professional, and sensitive. My claim at State Farm Insurance was processed expeditiously thanks to the assistance he provided to me."

"My family has been with Peter office for the past 30 years, Peter and his staff has always been very helpful, friendly, and professional. Recently, I had to switch my car policy around and I was working with a lovely staff named Kim, which made the process very easy. Highly recommend working with Peter Schiro office :)"

"I have been with this branch for 12 years. Always been treated with kindness especially as of the last couple of years, Bijan Madani always answers the phone when I call “hi Mrs. Anderson how are ya”?And I adore that! I’m not just a “number”. He is always extremely helpful, professional and his kind personality has never wavered. I am a customer for life. Thank you Bijan"

"We appreciate the professional service we received from Bijan at our local State Farm office today. He truly is a good neighbor. Can't say the same for the State Farm claim inspectors, who move at snails pace, and took a month to decide what they would pay for, and how they were going to repair a rat chewed wire, while my vehicle sat in the shop and I had no transportation. I was told this is typical for State Farm by Toyota Repair Dept."