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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D L J

January 31, 2025

5  out of  5
rating by D L J
"Our family has been with Stste Farm for a long time. They have taken good care of us. We received courteous and kind help from Bijan just recently in reaching out to them. Thank you so much Bijan for your excellent customer service and making it so easy and pleasant for us! 😇"
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Gloria George

January 24, 2025

5  out of  5
rating by Gloria George
"Ana was a pleasure to work with. She answered all my concerns."
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Jason Valdez

January 21, 2025

5  out of  5
rating by Jason Valdez
"Was thoroughly satisfied with Kims knowledge and help with making adjustments on my current plan to ease my pain!!lol Thank you."
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Richard Crable

January 14, 2025

5  out of  5
rating by Richard Crable
"For about 25 years, Pete Shiro and his team have provided friendly, professional, and prompt responses to all my insurance needs. State Farm, of course, has caused some problems for some of my buildings with their cut-backs on policies. The Shiro team -- most lately Pete and Kim Winters -- have been extraordinarily helpful in dealing with the current situation."
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Mindy Graves

December 26, 2024

5  out of  5
rating by Mindy Graves
"Anne was quick and efficient with my question I let her know it was a great experience"
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Carmen Marquez

December 11, 2024

5  out of  5
rating by Carmen Marquez
"Kim provide me with excellent customer service. She help me cancel my flood policy and get a refund. Thanks Kim."
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D Martin

December 5, 2024

5  out of  5
rating by D Martin
"We've been with Peter through 2 homes and a half dozen vehicles, I couldn't ask for a better agency. Don't forget they have roadside assistance at a fraction of the cost of AAA"
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Susie Castillo

December 5, 2024

5  out of  5
rating by Susie Castillo
"Brittany was very pleasant to talk to, and she got my stuff all straightened out thank you"
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Abi

December 3, 2024

5  out of  5
rating by Abi
"On 12/3/24, Anna Calles helped me get a copy of my ID card over email and mail, we verified and fixed a mistake in my address, and within minutes she helped me access my account after two years of being locked out (I have called many times, tried to reset my password, and many other very kind agents have tried to help me!). She was fast, efficient, knowledgeable, kind, and very patient. I accidentally kept her on the phone for several minutes while she was waiting for me. I highly recommend working with this agent!"
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Tom Ford

November 21, 2024

5  out of  5
rating by Tom Ford
"Anna Calles did a very good job for me. Her professionalism is very refreshing in this day and age. I highly recommend you contact her for your insurance needs. AAA+++"
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SHARON WILLIAMS

November 9, 2024

5  out of  5
rating by SHARON WILLIAMS
"Sizar, was a wonderful surprise! Saved me money and was so knowledgeable and helpful. Thanks for the opportunity to return to State Farm."
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FASTSIGNS 2187

October 18, 2024

5  out of  5
rating by FASTSIGNS 2187
"I would highly recommend working with Kimberly. She provided great customer service, very responsive and super helpful."
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Carly Hegle

October 11, 2024

5  out of  5
rating by Carly Hegle
"Ana sorted out a very messy payment situation for me. Great, prompt customer service by Ana!"
We responded:
"Hi Carly, Thank you so much for your 5-star review! We will share this with Adilene to let them know to keep up the amazing work. Jessi, State Farm, Peter Schiro Insurance"
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Kim Belshe

October 4, 2024

5  out of  5
rating by Kim Belshe
"Ana Callas provided great service - proactive, responsive and efficient in updating my car coverage. Thank you!"
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ken cools

October 2, 2024

5  out of  5
rating by ken cools
"Kimberly was very helpful. She offered advice on extra savings opportunities and quickly submitted my information for further review. She was a pleasure to work with."
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Travis Leuthold

September 27, 2024

5  out of  5
rating by Travis Leuthold
"I just moved to Sacramento & Ana Calles make it super easy to get my insurance changed over. I would recommend anyone to call her for their insurance needs."
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Brenda Knauber

September 25, 2024

5  out of  5
rating by Brenda Knauber
"Miss Ana was a great help to me. She made the whole process very easy and she also called me right back! Great job girl!"
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Caroline Caton

September 4, 2024

5  out of  5
rating by Caroline Caton
"Thank you to Ana Calles for being so very helpful and making managing insurance needs what it should be: quick, easy, and painless. I've been a client of Peter's for 30 years and have always been very happy with their service and the product. Well done!"
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Vladimiro Naranjo

August 27, 2024

1  out of  5
rating by Vladimiro Naranjo
"Lack of communication, no notices on potential change in rate, was not helpful the last time we got into contact."
We responded:
"Hi Vladimiro, Thank you so much for your 5-star review! We will share this with Adilene to let them know to keep up the amazing work. Jessi, State Farm, Peter Schiro Insurance"
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john gutierrez

August 19, 2024

5  out of  5
rating by john gutierrez
"Anna was very helpful and diligent with communicating and providing options that best suited my needs."
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Sylvia Warner

August 13, 2024

5  out of  5
rating by Sylvia Warner
"I would like to compliment Ana Calles of State Farm. Ana was very responsive to my request and assisted me in a timely manner. She is very professional and I enjoyed working with her. If I were an employer looking for an employee with great customer service skills, I would hire Ana!"
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Chuck W

August 10, 2024

5  out of  5
rating by Chuck W
"My wife and I purchased a used Motorhome. Most of the process to complete DMV requirements and insurance were unknown to us. But in working with our Agent Representative, Vy Nguyen, it made for an almost seamless process. Vy was not only knowledgeable and professional, but was very kind and patient with us. She helped to sort through the challenges and red tape in a very short timeframe. This really made for a stress free and easy experience for us, so we could focus on the “fun” of owning our Motorhome! Excellent work Vy!!"
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Jack Kashtan ( )

August 9, 2024

5  out of  5
rating by Jack Kashtan ( )
"I probably submitted a yearly mileage reading on the wrong car, resulting in one of our cars being overcharged based on a grossly exaggerated mileage. Vy Nguyen caught the mistake and had me submit the correct mileage. I doubt most agents would have noticed. This kind of personal service has been the rule with Pete Schiro's office. We have been customers for decades and consider ourselves lucky."
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Leticia Garcia

August 6, 2024

5  out of  5
rating by Leticia Garcia
"I’ve been a long time customer, and the Schiro team has excellent customer service. Special shout out to Ana Calles for her knowledge and patience. Thank you."
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Andres Santana

August 4, 2024

5  out of  5
rating by Andres Santana
"I had the luxury of speaking with a State Farm agent named Ana. She was very polite, helpful, and above all, patient. Willing to answer any and all questions that I mite of had. Which is a gd thing cuz nowadays I've noticed that wen I call other side seems like I'm taking up there time. I guess they forgot that that's there job. Anyways, thank u Ana for u being u. State Farm, u did gd by hiring her."